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Delivery Information

How long do I wait before dispatch?

The lead time to dispatch all of our products is generally up to 5 working days from receipt of your proof approval (with the exception of some items as indicated on the website). Delivery is on a next working day basis via our overnight courier, Royal Mail First Class or our own vans. Whilst we only use reputable companies any delays in delivery caused by the courier are not our liability - once a parcel is handed to the courier is out of our control!

* Delivery as detailed above is for mainland UK. Highlands and islands may take an additional 2-5 days.

Is it possible to upgrade my delivery?

You may upgrade** your delivery to the following services. These expedited services are not available to order on the website and you will need to contact us if you would like to use one of them. A member of the team will contact you to take the additional payment once your order is being processed.

  • Next working day by 10.30am: £25.00
  • Next working day by noon: £20.00
  • Saturday delivery: £35.00

VAT applies on all of these prices. **These are enhanced delivery options, not an expedited printing service! Please note they are not available for delivery to Highlands, Islands, Northern or Republic of Ireland and Channel Islands.

Can you deliver outside of the UK?

We can arrange for global deliveries, but this is an additional service and the cost is dependent based upon the weight and size of the consignment. Please contact us at info@forest-litho.co.uk for more information.

Help, I missed my delivery!

If nobody is available to sign for your order when the courier attempts delivery then a calling card will be left. It will have the courier contact number on it which you will need to call and rearrange delivery. This will be done directly with the courier. You can also call us on 01403 710359 and we will do what we can to re-arrange the delivery for you.

Can I amend my delivery address?

Once you've placed your order and completed the check-out  process your order will begin going through the production. If you need to change your delivery address we can usually do this if your order is  still progessing and not at the dispatch stage. For any change to the delivery address we will need your instructions in writing sent to info@forest-litho.co.uk and we will do our best to accommodate you.